Returns & Exchanges Policy
At Mainstream, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 14 days of receipt, provided they are in their original, unused condition.
Initiate Your Return
Contact our customer support team via email or our online portal to request a return authorization and receive your unique return label.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the original invoice is included inside the box.
Ship the Item
Drop off your package at any authorized courier location or schedule a pickup as instructed in your return confirmation email.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing